Xfinity how to return equipment - Ad Choices. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.

 
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One convenient way to return your Xfinity equipment is by creating a pickup with UPS. To initiate the process, follow these simple steps: Login to the Xfinity portal. …Upgrade your owned modem. If you want to enjoy our faster internet speeds, such as Blast!, a DOCSIS 3.0 or above modem is required. You can rent one of our DOCSIS 3.0 Xfinity xFi Gateways, or you can buy an approved modem at a retail outlet near you. If you own your equipment, be sure to check My Device Info to find out if your equipment is ...Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have …You can return the equipment at any Xfinity service center near you or a UPS store. You do not need the print out the UPS label to return the equipment at a store. If you go to a service center you can take a picture ID and let them know you are just returning the equipment. You will get a return receipt and we recommend keeping for … Return your phone through your account. If you're returning a phone, the easiest way to do it is through your account at xfinitymobile.com. Follow these steps: From your account, select Devices. Select the phone you want to return. If your phone is within the return eligibility window, there will be an Exchange or Return button in this section. Xfinity Community Forum. Customer Service. Customer Service. Return equipment. justinanddan. Visitor • 1 Message. Tuesday, November 21st, 2023 3:14 PM. Return equipment. How can I get equipment returned. Nearest UPS is … Alternatively, you can take our equipment to a UPS Store where they'll pack and ship it back to us on your behalf, and at no cost to you! Or you may want to simply visit our Return Center, where you can select the device (s) needing to be returned, print a shipping label, pack up the equipment, and schedule an at-home pickup by UPS (where ... I am trying to return my Xfinity equipment after recently moving to New York state. There are no Xfinity stores here so I do NOT have the option of returning my equipment to a store. When I go through the returns process online, I keep getting this message to 'Please select a device' but there are no devices to select.Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services. If you need help identifying your Comcast equipment, view your equipment information in My Account.Step 3: Ship Your Equipment. Once your equipment is properly packaged and you have your return label, it’s time to ship it to the Xfinity return center. You can use any USPS, UPS, or FedEx location to ship your package. Remember to track your shipment using the information provided on your return label.Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. As always, you can also package up your devices and hand them off to your local UPS driver or take them to a UPS store and they will package up your return for you free of charge. Be sure to visit here for the most up-to-date locations …You can return the equipment at any Xfinity service center near you or a UPS store. You do not need the print out the UPS label to return the equipment at a store. If you go to a service center you can take a picture ID and let them know you are just returning the equipment. You will get a return receipt and we recommend keeping for your ...Jan 28, 2023 · Step 1: Call the Customer Service Number. Step 2: Pack Everything Carefully. Step 3: Ship Back from a Nearby UPS Store. Step 4: File An Online Claim. Step 5: Wait for Your Refund. Reasons for Returning Xfinity Equipment. What Do You Need to Return. Ways to Return Xfinity Equipment. UPS Shipping. Updating your network to an all-digital, encrypted service means a clearer TV picture and better sound quality. Once your network is updated, you’ll need to replace your Xfinity TV equipment in order to continue receiving Xfinity TV service. Select your area below to see when you’ll need to replace your equipment. Select your area.Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have your Xfinity ID and password to process your return online. If you don't, you can head directly to a UPS Store near you.When on the phone with the agent I specifically asked if any equipment needed to be returned. I had purchased my own router and modem. I was told I was all set, nothing needed to be returned. Today I got a bill for $120 for the non-returned flex box. By the way, this is the "free" flex box that was sent to me automatically-I did not request it.The equipment would need to be the same equipment/serial number listed on the account for removal. We would recommend visiting a local Xfinity Store as the equipment can be verified and removed right away from the account. If you do return the equipment, please be sure to keep the return receipt from The UPS Store or Xfinity Store for your ...Hey @user_ebf6a5, thank you for reaching out to Xfinity Support on our forum. We ask that the equipment be returned within 30 days of the cancellation to avoid the charges. If for some reason though we get the equipment after the charge has been applied, we can reverse it once received.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly …Yet, I keep getting texts and phone calls that I need to return equipment. I clicked the link in one of the texts and it doesn't even show me having any equipment that I could return. There's nothing to select. I don't have any xfinity equipment and just want to make sure I do not get charged for not returning something I don't have.XfinityI am receiving text messages about returning equipment within 30 days. I used all my own equipment and never received any Xfinity equipment so I don't know what items these messages are referring to. I did double check the Xfinity device return page, where there are also no devices for me to select to return.Helping customers get rid of used electronics responsibly is part of Comcast’s commitment to the environment. We collect used cell phones from customers wherever we sell new phones, and we also operate a mail-back program for used cell phones.What do I return to Infinity when Home Security is cancelled. Hachiko56 -. The only equipment that might need to be retured would be the Touchscreen, if you currently lease it. If you're not sure, check the Xfinity Home section of your bill to see if you currently lease the device. Otherwise, all other equipment is purchaed and owned by you...I never used any xfinity equipment, and when I click on the link it takes me to a page that says "Select Any Device You'd Like to Return" but there are no devices shown. I'd like to get this resolved so I don't get charged and so I …Jan 11, 2024 · Hi BwT55 and Anu181. I read your messages about returning the Xfinity storm ready (and the battery backup) because I'm going to return the same equipment. I see Xfinity Janelle (I believe she is Xfinity official representative) has listed a link "Storm ready wifi return" in there you can fill out the form. I just did and now waiting what is next. Thanks for spending your time to contact XFINITY over our forums' page for help with the equipment return concern. We appreciate you greatly for your patience while waiting for a response. We are the perfect team to help and recommend that you return any unused leased equipment as quickly as possible to avoid any additional rental fees.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.XfinityThen box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. As always, you can also package up your devices and hand them off to your local UPS driver or take them to a UPS store and they will package up your return for you free of charge. Be sure to visit here for the most up-to-date locations and ...Ad Choices. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message. Like.Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message. Like.When it comes to returning your Xfinity equipment, you have several different options. First, you can simply visit an Xfinity store or Comcast service center and return your equipment there. It will be immediately removed from your account. You can also initiate your return on the Xfinity website by signing in and visiting the “Equipment ...Since you recently canceled your Xfinity service, you’ll see new service fees for unlimited talk and text on your Xfinity Mobile account. When the Xfinity Mobile primary account holder doesn’t have Xfinity Internet, Voice or TV, there is a …What to Expect After Returning the Equipment. Once you’ve successfully returned the Xfinity equipment, there are a few things you should expect: 1. Confirmation of return: Regardless of the return method you chose, Xfinity will provide a confirmation of return. This can be in the form of a receipt from an in-person return, an email ...Comcast and The UPS Store are working together to simplify the process of equipment returns. Comcast’s Xfinity customers can now bring their equipment directly to the nearest The UPS Store location, where it will be processed, packed and shipped back to Comcast, free of charge.8 months ago. You should be able to return it to your nearest service center and get a receipt. That is where I go for exchanges, etc. 0. 0.Find out more information on how to return or exchange your Xfinity Cameras or Video Doorbells.Hi, @user_a37dh6!Happy Monday to you. Thanks for taking the time to visit XFINITY on our forum's page for help with returning the equipment. We are the perfect place to go for help.www.xfinity.com/returns . I received an Xfinity modem in the mail to upgrade mine. I swapped it out and the directions says I could take it to a UPS store an...Need Help? Find Solutions, share knowledge and get answers from customers and experts.If you’re switching internet service providers, upgrading to new equipment, or have any other reason to ship back your ISP-provided modem and router, then most of the biggest ISPs ...Depending on your current service, your move options may be one of the following: Keep the same services and self-move your equipment. Upgrade or add equipment and receive a Getting Started kit. Schedule a professional installation. Unplug and take your equipment with you or return it. For more details, see our helpful checklist on bringing ...If you’re switching internet service providers, upgrading to new equipment, or have any other reason to ship back your ISP-provided modem and router, then most of the biggest ISPs ...Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. As always, you can also package up your devices and hand them off to your local UPS driver or take them to a UPS store and they will package up your return for you free of charge. Be sure to visit here for the most up-to-date locations …Good morning. While I have no way to send a return label, we can assist with our equipment concerns. Just to make sure I am looking at the correct account, could you verify the complete service address of the account, including the house number, street name, and any unit or apartment number, city, state, and ZIP Code?The quickest and easiest way to get help from Xfinity is to use the website’s Xfinity Assistant feature. To do so, log on to your Xfinity account and navigate to the Xfinity Assist...Aug 13, 2023 · • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it Article | Comcast Business SupportJan 16, 2024 · 919 Messages. @user_km0rrr , I do apologize but those are the only ways to return your equipment. If you no longer have an account you would have to return the equipment to a local Xfinity Service Center or UPS store location. UPS will print a shipping label for you and get it back to us as the Xfinity Service Center will scan it in right away ... We recently moved outside of the Xfinity service area, and would desperately like to return our equipment. Here's the bullet points of our adventure: 1) Original phone rep mistyped email for emailed return labels. 2) Upon calling 3 times after not receiving the email, we were told the email would be sent to the comcast email on the account.Ad Choices. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Xfinity equipment can be returned to any UPS Store or Xfinity Store. Customers can also visit our Digital Return Center at comca.st/3Aphr3B and follow the on-screen instructions for the device you'd like to return to us. You can schedule an at-home pickup by initiating the equipment return at the Digital Returns Center, printing the UPS …Jul 6, 2021 · In Xfinity's return instructions it says "you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us." Perhaps you should mention that that means a UPS Store in an area that is served by Xfinity? It only cost me eight bucks for a box, but eight bucks is eight bucks. Question. Xfinity15 reviews and 9 photos of XFINITY STORE BY COMCAST "Recently opened, this Xfinity Store by Comcast is part of Xfinity's expansion into the mobile … Xfinity Search DIRECTV support. Support. Orders, apps & equipment. Return or recycle your DIRECTV equipment. Learn what DIRECTV equipment needs to be returned and how to return or recycle it.After a couple minutes I finally asked him how much for a box; it was $8.00. In Xfinity's return instructions it says "you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us." Perhaps you should mention that that means a UPS Store in an area that is served by Xfinity? It only cost me ...Visit the newly redesigned Xfinity Retail Store to explore everything Xfinity has to offer. Experience TV, Internet, Voice, Home, and Mobile innovations in a totally interactive environment. You can also pick up, drop off or exchange equipment, pay your bill, subscribe to Xfinity services and get help from our knowledgeable staff at either Xfinity …If you’re a Comcast email user and suddenly find yourself unable to access your account or experience any other issues, you’re not alone. Comcast email issues can be frustrating, b...We have a bunch of different ways you can return your equipment listed here. If a UPS Store is an hour drive, there is an option there to print out a label and schedule UPS pick up from your home. You can also drop off at an XFINITY Store location if one is near. Check it out for details!Learn about when a deposit will be credited to your Xfinity account. ...Search DIRECTV support. Support. Orders, apps & equipment. Return or recycle your DIRECTV equipment. Learn what DIRECTV equipment needs to be returned and how to return or recycle it.Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. Xfinity I was told to return Keypad, Touchscreen and Security Specific Router that they installed. I returned them to the Factoria (Bellevue, Wa) Xfinity store on Sunday. I was intercepted by an associate asking if I was returning the equipment I was carrying. He told me that I would be sent a receipt by e-mail using the barcode on the touchscreen.Good morning. While I have no way to send a return label, we can assist with our equipment concerns. Just to make sure I am looking at the correct account, could you verify the complete service address of the account, including the house number, street name, and any unit or apartment number, city, state, and ZIP Code?6 days ago · I have been receiving text messages to return XFinity equipment that I don't physically possess. We've been using personal equipment for a long time now, and have only had Comcast as our service provider until we recently switched to fiber internet. Could you please make sure that: 1: We will not continue to be charged for equipment we don't have. Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Thanks for reaching out to us on our Forums! I hope you are doing well tonight! That's a great question! Mainly we are just concerned about getting the device back with the power cords. Any other cords you can keep! For more information on returning equipment have a look at the following article: How To Return Your Xfinity …Returned Equipment Still Showing on My Account. Hi. I recently bought my own modem/router and cancelled the rental with Xfinity. I returned the Xfinity modem to an Xfinity store and received a receipt. The Xfinity modem is still appearing under "Devices" on my online account. How long does it take for the device to be removed from my account?Returning your Xfinity equipment through UPS is a convenient option. To initiate the return process, follow these simple steps: Login to the Xfinity portal using your Xfinity ID and password. Navigate to the Comcast equipment return page. Choose the device you want to return. Select the UPS prepaid option. Print the shipping label provided.Xfinity equipment can be returned to any UPS Store or Xfinity Store. Customers can also visit our Digital Return Center at comca.st/3Aphr3B and follow the on-screen instructions for the device you'd like to return to us. You can schedule an at-home pickup by initiating the equipment return at the Digital Returns Center, printing the UPS …Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly …919 Messages. @user_km0rrr , I do apologize but those are the only ways to return your equipment. If you no longer have an account you would have to return the equipment to a local Xfinity Service Center or UPS store location. UPS will print a shipping label for you and get it back to us as the Xfinity Service Center will scan it in right away ...To Avoid Future Charges, Please Return The Equipment To Your Nearest Service Center." Well, I have a Comcast provided voice modem that I pay $14 a month for, and it's definitely active! My data modem is my own and it's also fine. I wish I could talk to someone in customer service, but the 800-Xfinity automated system won't let me speak to an agent.744 Messages. 7 months ago. Hello @user_xyxnma thank you for taking the time to make this post! If you are in need of knowing how to return your equipment, you can review our How To Return Your Xfinity Equipment article for some really helpful information on the different ways you can return your equipment to us! Please let me …XfinityThe only wrinkle in this plan is that the form asks for your details (name / address / email address). If it's not your modem/router and you just want to give it back, I guess it doesn't really matter. If you know whose modem it is, you can just fill out the info for them I …Alternatively, you can take our equipment to a UPS Store where they'll pack and ship it back to us on your behalf, and at no cost to you! Or you may want to simply visit our Return Center, where you can select the device (s) needing to be returned, print a shipping label, pack up the equipment, and schedule an at-home pickup by UPS (where ...Are you looking for an Xfinity store near you? Xfinity is a leading provider of internet, television, and phone services. With over 1,000 stores across the United States, finding a...Press “Confirm.” Now, you can send back your equipment using your selected return option. Returning Your Xfinity Equipment via UPS Shipping. If you …

Depending on your current service, your move options may be one of the following: Keep the same services and self-move your equipment. Upgrade or add equipment and receive a Getting Started kit. Schedule a professional installation. Unplug and take your equipment with you or return it. For more details, see our helpful checklist on bringing .... The capital grille louisville reviews

xfinity how to return equipment

Select a return option, follow the listed instructions, and press Confirm. If you’ve selected UPS Prepaid Shipping, a prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box, and place your UPS prepaid shipping label on the outside.Contact your current provider regarding transferring or canceling your service. Set up service with your new provider (if applicable). Carefully pack equipment and take …Plans and Pricing. Check out great deals on Internet bundles. VIEW ALL OFFERSGet the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Canceling your Xfinity service over the phone. To cancel your Xfinity service over the phone, call 1-800-XFINITY (800-934-6489). When you get to the menu, say “cancel service” and you’ll be connected with a customer service representative who can help you cancel your service.If you would like to close the account, take the following steps: Visit our bereavement support page on xfinity.com. Review the steps on the page and click Continue . Choose Close the account permanently and upload the documents listed. Note: If you don’t have the death certificate, you must upload a valid form of your identification (like ...4.3/5.0. Xfinity is quick. On our Fastest Internet Providers report, Xfinity Internet took third place with a speed score of 166.05—a score that we got by adding …You will need the tracking number from the UPS return label to schedule the pickup. By printing out the label, you can drop off at The UPS Store or a UPS Authorized Shipper location. Give package to a local UPS Driver. Can call 1-800-PICK-UPS to schedule an at-home pickup by using the label tracking number.1. How to Return Xfinity Equipment Through UPS. Xfinity covers the cost of using UPS for returns, so you needn’t worry about incurring an additional bill for courier services. To arrange for the return, you must log in to the …Customers can also visit our Digital Return Center at comca.st/3Aphr3B and follow the on-screen instructions for the device you'd like to return to us. You can schedule an at-home pickup by initiating the equipment return at the Digital Returns Center, printing the UPS return label, boxing up the equipment and then calling 1-800-PICK-UPS to ...Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message. Like..

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