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Jun 4, 2020 · we had this happen to one box (XG1) night before last. Issue was resolved after restarting it which took a bit longer than usual. Xfinity button - Settings (gear icon at far right) - Device Settings - Power - Restart (very bottom) then Restart to confirm.To do this, press and hold the "Setup" button on the remote until the LED at the top of the remote changes from red to green. 2. Press and hold the "Xfinity" and "Mute" buttons at the same time until the LED at the top of the remote changes from red to green. 3. Enter in the code 987 while the LED is still green. 4.This week I was given a new XR15 Remote (Voice controlled) by an Xfinity technician. A left-pointing white arrow on the remote is identified in the Guide as the "Back" button. When I use that button it presents me with a row of 6-8 channels to choose from, including my previously viewed channel. To go back to the previous channel I have to ...Product Description. Introducing the X1 from the XR5 Xfinity Series The X1 remote is designed to improve the XFINITY TV viewing experience. This remote is smaller and easier to handle, putting the buttons you use most often within easy reach. In addition, there are fewer buttons so you can quickly find the functions you're looking for.Needless to say this did not work. I went to Xfinity store for new remote. They did not have any but they did have a new dvr box that comes with a remote. Installed last night. Walked through the setup with new remote. Everything went fine with the exception that the box could not get the premium stations as it needed to download. Fine.Both home & work have Comcast service. VPN had worked perfectly since the replacement of the home Comcast modem until last Friday. Luckily, I still have the old modem. I put back the old modem, ran set-up, blah-blah, and bingo. VPN is back working again. I still don't know what caused the problem. As Comcast would not do anything to block VPN.A restart of your Xfinity device may, at times, resolve remote control issues. Here’s what you need to do to fix the Xfinity remote that’s not working: Step 1: Firstly, unplug your Xfinity device’s power cord. Step 2: Wait about a minute before plugging it back in.iPhone/iPod touch: If you're a Comcast DVR user, you just got one very good reason to download the Comcast Mobile App for your iPhone: The free app manages your DVR recordings so y...In today’s digital age, remote work has become increasingly popular. With advancements in technology, companies are now able to hire talented individuals from all corners of the wo...Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the ...4. You will see Remote Type 1 on the screen. Use the cursor/pointer to test the functions of buttons displayed directly on the screen. NOTE: Do not press the button on the remote, use the cursor/pointer to press from on the screen. If the buttons do not perform the expected function, continue to the next Remote type and test the functions again.None of the Xfinity apps (MyAccount, TV Remote, Stream) or the website chat function will work on either my iPhone or iPad. My apple products are on version 15.6. The apps just have a spinning load icon that never finishes. If I turn wifi off I can get the apps to load but they won't do anything since I have the wifi off.How To Reset The Comcast Xfinity Remote: For XR15 remotes: Hold down the Setup button. The remote's LED will change from red to green. Press the 9-8-1 keys on the remote. The LED on the remote will blink green twice to signify that it has been reset. Press the A button on your remote control and select Remote Setup.Resetting The XR15 Remote. To set this remote, all you need to do is press and hold the “A” and “D” buttons at the same time. Wait until the light on the remote blinks. Once this happens, you simply need to press 9-8-1, which will factory reset the Xfinity remote. Step.Press Exit > Exit > Exit > 720 on your Xfinity remote to bring the picture back and change the resolution to 720p. Another option is to change the resolution. Press the Xfinity button on your remote, go to Settings > Device Settings > Video Display. Choose a resolution from the options provided. 6.Sep 15, 2023 · Hold down (i) and Home simultaneously till the LED light starts flashing. Then, in order, press the Power button, Last arrow (←), and Volume down button. To Pair your Xfinity remote again with the Xfinity box TV: Hold down ‘A’ on the remote. On the screen, choose Remote Setup. Select Yes for the relevant questions that follow, and do as ...Step 2: Remove and Replace Batteries. Now that we're sure the problem is with the Google TV remote and not the Chromecast let's get another easy fix out of the way. Usually, replacing the batteries fixes most issues quickly. The Google TV remote takes two AAA batteries. When replacing batteries, always remove both batteries at the same time.You can still fast forward, rewind and jump using the buttons on your remote. Notes: Pausing, rewinding and fast-forwarding live TV is available on all X1 TV Boxes except for RNG150 devices. When paused, Xfinity free live streaming channels may resume to the current moment of programming, rather than resuming from the pause point.Connecting xfinity remote to your tv without a cable box is a simple process. follow these steps to set up your xfinity remote: Turn on your tv and xfinity remote. Press and hold the “setup” button until the led light turns green. Enter the 3-digit code for your tv brand. you can find the code on the xfinity remote setup website.The Xfinity remote should be paired to control your TV. Launch the Samsung Hub, select Source, highlight TV, press up and enter to Set Up TV. Follow the prompts and add/confirm all your devices. (NOTE: Running Setup TV does NOT perform a Factory Reset. It only resets the way your TV interacts with HDMI devices.Restart Your TV Manually And Try Again. Sometimes, the issue is not with the remote, but with the TV. If your Xfinity remote won’t change channels, try restarting your TV manually. Unplug the TV from the power source, wait for a few minutes, and then plug it back in. Turn on the TV and try changing the channels with your Xfinity remote again.Oct 19, 2022 · Xfinity Remote Not Working. If your Xfinity remote is not working, remove the batteries and hold down the power button on the remote for 30 seconds. To factory reset the remote, press the A and D buttons at the same time until the light changes to green. Next, press the buttons “9”, “8”, and “1”. It’s extremely frustrating when ...Factory reset the Xfinity Voice Remote without a Setup button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box ...In regards to why your remote is not powering off your X1 box, this feature was disabled to address issues that our customers had with keeping their TV and TV Box power synchronized. Because the remote communicates with the TV and TV Box using different signaling technologies, one device would sometimes get turned off while the …Reset Through the Device. To reset your device directly: Make sure you're on the home screen for your cable box. Press the 'A' button on your Comcast remote to pull up the troubleshooting menu. This will be located just below the direction pad. Once the troubleshooting menu is open, you should see a few options.Hold down (i) and Home simultaneously till the LED light starts flashing. Then, in order, press the Power button, Last arrow (←), and Volume down button. To Pair your Xfinity remote again with the Xfinity box TV: Hold down ‘A’ on the remote. On the screen, choose Remote Setup. Select Yes for the relevant questions that follow, and do as ...1) Try reducing theIR signal level reaching the TV by covering the TV's IR sensor with e.g. black tape with a small hole in it. Or try a piece of fabric in front of it. See if you can find a covering that allows the TV to respond to signals sent using TV mode on the remote, but doesn't respond to cable signals.For setup instructions, see setting up the Xfinity TV Remote app. You can view which TV Box you are controlling, or select another box from your: iPad/iPhone/iPod: Tap the TV icon in the top left corner. Android: Tap the menu icon, then tap the settings icon. The TV Box you're controlling is the first option listed in the Settings menu.Troubleshooting your video service using the app. Open the app. Tap the WiFi tab. Tap Xfinity Video troubleshooting. Tap the applicable option to start troubleshooting. E.g., you can tap Picture & Sound to troubleshoot problems with those features. Note: You may need to scroll down to see all available options, including Parental Controls and ...Turn on your Samsung TV by pressing the power button under the TV. Image: KnowTechie. Connect the Xfinity TV box to the Samsung TV, and select the right input on your TV. Image: KnowTechie. Take ...Once your remote is paired with your set-top box, you can use voice control. Press and hold the Voice button until you hear the audio tone. Speak a voice command to the remote while continuing to hold down the button. The Status LED will be solid blue while you speak your command. Release the Voice button when your command is complete.Usually the voice commands work on the XR11 remote, but sometimes the remote's blue light slowly flashes & the remote will not accept a voice command. I have to wait several seconds until flashing stops & try again which usually works. Holding down the blue button does not stop the flashing. Using new batteries does not make any difference.Ensure that your cable box is powered on and connected to your TV. Press and hold the “Setup” button on the remote until the LED turns green. Enter the code “987” using the number keys on the remote. Press the “Setup” button once again. Point the remote towards the cable box and press the “Xfinity” button.Resetting the Remote: If none of the above info works, try to the ' reset Xfinity remote ' option. Follow these instructions: Press and hold the "Setup" button for about three seconds until the LED status light turns solid green. Enter 9-8-1 using the numeric keypad. Press the "Setup" button again to complete the reset to factory ...My XR15 remote backlighting stopped working again. What can I do? Skip to main content. Home. Getting Started. Guidelines. Sign in. X1. Xfinity Community Forum. TV. X1. ... or call Customer Service at 1-800-Comcast and have them send a remote to you, probably for a shipping/handling fee. 0. 0. New to the Community? Start Here. Cookie Settings ...May 31, 2023 · Resetting The XR15 Remote. To set this remote, all you need to do is press and hold the “A” and “D” buttons at the same time. Wait until the light on the remote blinks. Once this happens, you simply need to press 9-8-1, which will factory reset the Xfinity remote. Step.1) Online Chat queue: https://comca.st/32T7kYM. 2) Call the center at 855-270-0379 and indicate "Accessibility" when prompted by the automated voice system. 3) Email the team at [email protected]. I hope this information finds you well and that you are able to find a remote to fit your needs! Have a great day!Aug 4, 2020 · The "volume" control and "on"and "off" may work if the remote is not paired but functions that can only work if the set top box is paired like "record ", "info" and "guide" worked BEFORE the voice control feature was paired so it is incorrect to say, at least in all circumstances that the absence of the 3 digit code means the remote is not paired.2. After that, dial 9-8-1 times and wait for the green light to flash twice. 3. You'll know your remote has been unpaired when this happens. 4. If your remote doesn't include a setup button and instead has buttons in the shape of triangles (A), squares (B), circles (C), and diamonds (D), you're in luck (D). 5.My XR15 remote will not allow me to use volume, mute, and on/off. I've replaced the remote and batteries. I've replace the box. Nothing. I was told by Xfinity that it's the remote. Replace it. They also told me to use another remote like an XR11. No difference. It has to be something Comcast changed in their software.Introducing the Xfinity Voice Remote — only from Xfinity. The Xfinity Voice Remote (models XR11, XR15, XR16, XR100, XRA and the Xfinity Web Remote) is a remote control that allows you to find what you want faster by using voice commands to change channels, search for shows, get recommendations, and more.To pair an Xfinity Voice Remote, follow these steps: Power on Xfinity TV Box & TV. Select the correct input. Press and hold Xfinity and Info buttons (5 seconds) Enter the 3-digit pairing code. Once the process is complete, your Xfinity Voice Remote will have been successfully paired.Voice Command not working. I just wanted to share a quick solution for an issue I ran across. So, my voice commands on my XR15 remote wasn't working. It would make an odd sound and flash the blue light instead of it staying on. I tried unplugging the set top box and pluggin it back in. Issue persisted. Checked remote power level in settings. …...